Business Process redesign and Development (Standard Operating Procedures-SOP)

Processes are lifeline on which businesses operate; their efficiency has a direct impact on success of a business. We closely work with clients to prioritize key processes based on the value at stake. For each priority process we develop a view of the current state based on operational data, using detailed process maps and analysis to help identify major gaps. We then work together with a cross-functional client team to define a series of principles that will guide the solution generation phase, and create a vision of the future state of each process from the ground up, along with the roadmap to achieve the near and long term results. We incorporate the final recommendations in the processes and then support organization in the implementation of re-defined processes.